Huff Insurance
Insurance: Selling CSR/Account Manager
Full Time • Pasadena
Replies within 24 hours
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Profit sharing
- Training & development
- Vision insurance
- Wellness resources
Account Manager / Customer Service Representative (Sales & Growth Focus)
About Us
About Us
At Huff Insurance, we’re more than just an agency — we’re a growth-driven team dedicated to protecting families, businesses, and futures. We pride ourselves on exceptional service, long-term relationships, and a culture of accountability. Our team members don’t just manage accounts; they help clients thrive while helping our agency grow.
About the Role
We’re seeking a Selling CSR / Account Manager who is equal parts relationship-builder and growth-driver. In this role, you’ll:
- Provide exceptional service to existing clients (policy changes, billing questions, coverage explanations).
- Proactively round out accounts by identifying coverage gaps and cross-selling additional lines.
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Develop accounts by building long-term relationships and uncovering new opportunities.
- Drive growth activities like asking for referrals, reaching out to past clients, and introducing new solutions.
- Partner with the team to hit both individual KPIs and agency growth goals.
The Right Person for This Role
We’re not just looking for skills — we’re looking for the right personality and mindset. The ideal candidate is:
- 🔹 Competitive & goal-driven – loves hitting targets and seeing results.
- 🔹 Service-oriented – takes pride in solving client problems with empathy and professionalism.
- 🔹 Confident communicator – comfortable on the phone, over email, and face-to-face.
- 🔹 Proactive & persistent – doesn’t wait for opportunities, goes out and finds them.
- 🔹 Coachable & growth-minded – hungry to learn and improve, takes feedback well.
- 🔹 Resilient – bounces back quickly from rejection or challenges.
Requirements
- 2+ years insurance agency experience preferred (but strong sales or customer service background considered).
- Active Property & Casualty license (or ability to obtain quickly).
- Proven track record of meeting sales or performance goals.
- Comfort with CRM/agency management systems and digital tools.
What We Offer
- Competitive base salary + performance bonuses.
- Growth-based incentives (cross-selling, account development, referrals).
- Clear accountability framework with both individual rewards and team incentives.
- Ongoing professional development and career growth opportunities.
- A fun, supportive, and competitive culture where rock stars are recognized.
Compensation: $50,000.00 - $60,000.00 per year
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you’re looking for a career that offers flexibility, job stability and strong compensation you’ve come to the right place! Working with an independent agency is a great career choice. Baby Boomers in insurance are retiring at rapid speeds and leaving a high demand for insurance professionals!
Trusted Choice® Independent Insurance Agents protect customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price.
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
(if you already have a resume on Indeed)
Or apply here.
Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)
Flexibility
Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)
Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)
Job Security
Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)